Privacy Policy for LapakAep
This Privacy Policy describes how PT Wahana Internet Nusantara ("we," "our," or "us") collects, uses, and shares information when you use our mobile application LapakAep. By downloading, installing, and using the App, you consent to the practices described in this Privacy Policy.
Information We Collect
- Personal Information: We may collect personal information, such as your name, email address, phone number, and other contact details when you register for an account or make a purchase.
- Business Information: If you are an UMKM seller on our platform, we may collect business information, such as your business name, location, products or services offered, and other relevant details.
- Transaction Data: We collect information about your transactions, including the products you buy, the prices, payment method, and shipping details.
- Device Information: We collect information about the device you use to access the App, such as device type, operating system, and unique identifiers.
- Usage Information: We gather data about how you interact with the App, including the pages you visit, the actions you take, and the time spent on the App.
- Location Data: We may collect your location information with your consent to provide location-based services.
How We Use Your Information
- To Provide Services: We use your information to operate and maintain the App, provide customer support, and facilitate transactions between buyers and sellers.
- To Improve Our Services: We use data to enhance the functionality and performance of the App, develop new features, and conduct research and analysis.
- Marketing and Communications: With your consent, we may use your contact information to send promotional and informational content.
- Legal Compliance: We may use your information to comply with legal obligations and resolve disputes.
Information Collection
We may collect certain personal information from you, including your name, web address, contact information, payment information, and other information relevant to our services. In addition, we collaborate with third party service providers, such as Midtrans for payment services and RajaOngkir for shipping fee calculations, who may also collect information related to payment and delivery transactions.
Use of Information
Informasi yang kami kumpulkan digunakan untuk memproses pesanan, mengelola akun pengguna, menyediakan layanan pelanggan, meningkatkan layanan, dan untuk tujuan pemasaran internal. Informasi tersebut juga dapat digunakan untuk menganalisis perilaku pengguna dan meningkatkan pengalaman pengguna.
Berbagi Informasi
We may share your information with:
- Sellers on our platform to facilitate transactions.
- Service providers who help us with operational and technical aspects of the App.
- Legal authorities when required by law or to protect our rights.
Your Choices
You have the following choices regarding your data:
- Access and update your personal information.
- Opt-out of marketing communications.
- Disable location services through your device settings.
Data Security
We take measures to protect your data; however, no method of transmission or storage is entirely secure. We cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at Email lapakaep@gmail.com.